Open your web browser and enter the following address – https://my.berkeleycollege.edu
Enter your username which is firstname-lastname
Enter your default password which is 00 plus the last four digits of your Social Security Number
If you can’t access Blackboard, click on the helpdesk link ‘Need Help? Click Here’.
Click on the problem log or ‘Click here for Live Help’
Fill out the form and click Submit or Send.
Why does it say "You are not currently enrolled in any courses"?
Check Academic Calendar to see when classes are in session.
Call Advisement and Student Records to make sure you are enrolled for the current quarter.
Call Student Accounts to make sure you are financially cleared.
How do I keep a copy of my sent e-mails?
Click on the E-mail Tab, and then on Access NetMail.
Click on Add Folder, enter a name, click OK.
Click on Options and then Mailbox Management.
From the Sent Folder drop-down list under Mailbox Settings, select the folder in which you want to store sent messages.
Click Save to save your folder settings.
Log out of NetMail and log back in for the change to take effect.
***Saved copies of sent messages occupy space in your mailbox and count against your mailbox quota, which is 5 MB.
How do I forward my e-mails?
Click on the E-mail Tab, and then on Access NetMail.
Click on Options > Mailbox Management.
Under Forward all new messages, select Yes.
If you want to keep copies of your messages in your NetMail mailbox, select Yes for the Keep Copy option.
In the Forward to field, provide one or more email addresses where you want to forward all your messages. List one email address per line.
Click Save to save your changes.
How do I contact my online professor?
Click on the Staff Information button.
Here you will find your professor's e-mail address and phone number.
Here you will find information about the professor and the course.
How do I copy and paste my assignment?
Select the text you wish to copy. Hold down the Ctrl key on the keyboard and then press the key C key.
Go to where you would like to paste the text. Hold down the Ctrl key on the keyboard and then press the V key.
How do I access the Group Discussions?
Click on the Communication button.
Click on Group Pages
Click on your group.
Click on Group Discussion Board.
Reply to the comments of others or Add a New Thread
How do I check my grades in the Online Grade book?
Click on Tools.
Click on Check Grade.
Check to see your score.
How do I access the Virtual Classroom?
Click on the Communications button.
Click on Virtual Classroom.
Wait a little while since the Virtual Classroom takes time to load.
To answer a question that the professor has posed, type your answer in the small space at the very bottom of the screen and hit return. Your answers and comments will appear in the window above.
What do I do if my assignment has a lock?
Notify your professor.
Only your professor can clear a blocked assignment and advise you.
How do I develop my Home Page?
Click on tools, and then click on homepage.
Fill in the information that you would like your classmates to have about you.
It is recommended that you keep your information short; however, feel free to add a picture if you wish.
To view your classmates homepage, click on Communication and then Roster.
How do I access a class discussion?
Click on the Discussion Board button.
Click on the discussion posted.
Follow your professor's directions.
Click on one of the comments and click on reply.
You may also click on Add New Thread and start a discussion.
I am connecting through AOL. Why is Blackboard not working?
America Online (AOL) users may not be able to access Blackboard properly using the browser supplied with AOL. AOL uses its own internal browser that allows users to browse the web. These web browsers are usually older versions of Internet Explorer. Blackboard does not recommend using AOL with Blackboard software. To solve this problem, please do the following.
1. Connect to your AOL account as you normally would.
2. Minimize the AOL browser by clicking on the Minimize button.
(You will still be logged on to AOL)
3. Click on the icon for Internet Explorer, Netscape, or Mozilla to open the browser.
4. When the browser opens, enter the Berkeley College’s Blackboard web address into the web browser’s address search box. The web address is http://my.berkeleycollege.edu
Log in to Blackboard with your Blackboard username and password.
Note: To keep from being timed out from your AOL account, you should periodically (every 10-15 minutes) reopen the AOL browser and do a search of any kind.
