Health Services Management Courses
HSM1110 Role of the Community Health Worker
Provides the theoretical and practical knowledge necessary for Community Health Workers to use their experience, knowledge, and skills to improve evidence-based healthcare practices through education of community members, organizers, and legislators. Cultural, ethical and legal considerations will be examined. The course will survey community health standards of care, examine the role of the Community Health Worker, and provide a case analysis of community healthcare-based scenarios within the context of applicable legal and ethical standards. Students’ knowledge of the healthcare delivery process will be increased to improve community health.
3 Credit Hours
HSM2110 Transcultural and Health Education Skills for the Community Health Worker
Provides the theoretical and practical knowledge necessary for Community Health Workers to use their knowledge, skills, and experience to educate members of the community, community organizers, and leaders about current evidence-based healthcare protocols in a culturally sensitive manner. Cultural and ethical standards of care, cultural humility, and implicit bias will be explored within the context of increasing skills in delivering patient education while maintaining patient confidentiality. Students' knowledge of and comfort level in planning and presenting healthcare information, familiarity with grassroots community activism, and assessment of learning outcomes for community members will be increased.
Prerequisite: HSM1110
3 Credit Hours
HSM2205 Managed Care and Health Insurance
Provides an overview of the principles and practices of managed care and health insurance. Students analyze and evaluate private and government-sponsored programs with relation to systems in other countries.
3 Credit Hours
HSM2215 Health Communications
Provides the effective health communication skills necessary for employment and career success in the health services industry. Students learn to write accurate and concise health reports, develop familiarity with terms commonly used in healthcare, and practice verbal communication skills.
3 Credit Hours
HSM2220 Management of Healthcare Delivery Services
Introduces the theory and practice of management within healthcare organizations. Students will explore best practices for creating and maintaining an effective and efficient workplace environment, while considering the needs and perspectives of both the internal and external stakeholders common to healthcare organizations.
Prerequisites: HEA1101, MGT2220
3 Credit Hours
HSM2260 Customer Service Management in Health Services
Introduces the various clients of the health services industry, including patients and their families, practitioners, and healthcare agencies. Students learn various strategies for defining and evaluating standards for customer satisfaction.
Prerequisite: HEA1101
3 Credit Hours
HSM3309 Health Services Finance
Introduces the foundations of financing health services in a dynamically changing environment. Topics include healthcare costs, reimbursement systems, insurance issues, the roles of budgeting and accounts, the multifunctionality of financial services within the health services industry, and trends in health services financing.
Prerequisites: FIN3302, HEA1101
3 Credit Hours
HSM3320 Community Health and Medical Care
Explores issues related to the design and delivery of healthcare programs to all segments of the community. This course focuses on public health and government-funded programs, as well as private healthcare.
Prerequisite: HEA1101
3 Credit Hours
HSM3350 Long-Term and Residential Care
Explores current long-term and residential care services and financing options. Students learn about alternate delivery systems and organizational structures proposed to accommodate an aging population.
Prerequisite: HEA1101
3 Credit Hours
HSM4410 Research Methods for Health Services
Develops an awareness of the various frameworks for technical writing and research in the health services field. This course emphasizes effective written communication and analytical skills in health services.
Prerequisites: ENG1105, HEA1101
3 Credit Hours
HSM4420 Introduction to Epidemiology
The modern health services management student needs to have a good working knowledge of how health and illness are distributed among populations. This course will familiarize the student with epidemiology concepts and principles and also build a set of experiences, including analyses and projects, for students to draw upon when they enter the professional workforce.
3 Credit Hours
HSM4430 Behavioral Health
This course is designed to provide students with a comprehensive overview of behavioral health. The awareness and acceptance of, as well as advances in, treatment for behavioral problems throughout history to present day will be explored. Case studies will examine behavioral health services in a variety of settings, including hospitals, prisons, colleges and universities, rural and urban communities, and western and developing countries.
3 Credit Hours
HSM4440 Health Policy and Politics
Develops an awareness of the political processes available for the creation of rules, regulations, and laws affecting healthcare policies. Local, national, and global impacts of healthcare financing, health insurance, and healthcare reform upon individuals, communities, and nations are explored.
Prerequisite: HSM2220
3 Credit Hours
HSM4470 Health Services Management Capstone
Requires students to examine and apply the most recent theories and current practices in the healthcare industry. Students are encouraged to develop the vision, problem-solving, and analytical skills essential for leadership in the healthcare environment.
Prerequisites: HEA2203, HSM2220, HSM3309
3 Credit Hours