Proctored Exams

Most online courses offered through Berkeley College Online® require students to take proctored exams to verify student identity and ensure academic integrity.

Proctored exams are a critical part of online courses. Berkeley College is required by the Higher Education Opportunity Act of 2008 (HEOA) and its accrediting body, the Middle States Commission on Higher Education (MSCHE), to verify student identities in distance education programs. Such verification includes the use of secure logins and proctored examinations.

Exams must be submitted by students the same day they receive them. Failing to submit or pass an exam will lead to a zero grade or failing grade, respectively, for the exam. This may lead to failing the course. Exams must be visibly monitored using ProctorU, except for compliance with required accommodations. For details about your course requirements, please review your syllabus.

What is ProctorU?

Berkeley College Online® uses ProctorU Auto proctoring services. ProctorU Auto is an online proctoring service that allows you to take your exam from the comfort of your home. ProctorU's Auto automated service is available 24/7 and does not require scheduling.

How does it work? 

You will need a ProctorU account and the ProctorU Chrome extension installed for the program to work properly. Students should view the ProctorU TestTaker Walkthough learning object in advance of taking an exam. Additionally, students should view the Instructions for how to create a ProctorU account and how to use ProctorU.

Fees

Berkeley College does not charge proctoring fees for proctored exams. You will not have to pay a fee to use ProctorU or create an account.

Before the Exam

Students should test their web camera and microphone before taking the exam. For more information, visit ProctorU support. Students should also wear appropriate clothing as the examination session is video recorded.

Exam Rules

Students will need:

  • Government-Issued Photo identification (such as a driver’s license or passport)
  • Materials permitted by your instructor
  • Students must secure a quiet, private setting where there will be no disturbances to the student while taking the examination. Communications with other people of any type, including but not limited to telephone conversations, texting, emailing, chat and video applications are not permitted during the examination session.
  • Breaks are not allowed unless otherwise specified in the course syllabus. When permitted, breaks do not extend the permitted examination time. The use of mobile phones or mobile internet devices of any kind, calculators, tablets, books, software, notes, study aids and other items are prohibited unless otherwise specified in the course syllabus. The webcam and microphone must be functioning throughout the examination.

System Requirements

ProctorU does not work on mobile devices. In order to use ProctorU you will need a computer system which is fully compliant with the Berkeley College Computer Systems and Course Requirements which include, but are not limited to, the following:

  • Broadband internet connection
  • Webcam (internal or external)
  • Microphone
  • Windows or Mac Operating System
  • Chrome browser and extension installed
  • Government issued photo ID

Assistance

Students who are experiencing problems or technical issues should contact the Berkeley College Helpdesk at 973-278-5400 ext. 1540 immediately and email forward a copy of their Helpdesk ticket to their course instructor.

Academic Integrity 

Students are required to adhere to Berkeley College Academic Integrity and Plagiarism Procedures while taking proctored exams.

Privacy

ProctorU only collects the information necessary to verify your identity. Proctors are limited to monitoring your screen (and can use the keyboard and mouse). This is only done with your permission. Proctors cannot access your files. For more information about ProctorU, see the ProctorU FAQs and ProctorU Privacy Policy.

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