Coronavirus COVID-19 Update

If you develop a fever and symptoms of respiratory illness, such as a fever, cough, or shortness of breath, within 14 days after returning from a country under a Centers for Disease Control and Prevention (CDC) Level 2 or 3 warning, or after close contact with someone who has recently traveled to them and is displaying these symptoms, you should immediately contact your healthcare provider. Your healthcare provider could screen you over the phone, and will work with public health officials to determine if you need to be tested for COVID-19. New York students can call 3-1-1 to locate the closest city-operated hospital.

Anyone who is sick and exhibiting symptoms of acute respiratory illness is asked to stay home and not come to work until they are free of fever [body temperature is consistently below or equal to 100.4° F (37.8° C) measured with an oral thermometer while not having taken Tylenol, Aspirin or other NSAID, which mask a fever].

Employees should notify their supervisor and keep them informed of their absence.

Converting On-Site and Hybrid Courses to an Online Modality

The Teaching and Learning Commons (TLC) and Online Faculty Support and Instructional Design Team (OFST) are here to assist you. The HelpDesk will serve as our communication center and will generate support tickets and get them out to TLC and OFST teams as quickly as possible. Please contact the HelpDesk directly at 973-278-5400 ext. 1540 or helpdesk@berkeleycollege.edu to request support from the TLC or OFST.

Faculty will utilize Canvas and other approved Berkeley College technology to deliver remote instruction during the closure. Keep in mind that students may not have the recommended technology, nor the appropriate technical skills to participate as they would in an on-site environment. Flexibility is critical to their success in this situation.

• Remote instruction will be conducted asynchronously.
• Substantive and regular communication with students is a required component of remote instruction.
• Assignment deadlines must be flexible. Students should incur no penalties for handing in late work.
• Faculty should convert proctored exams to more accessible formats such as unproctored Canvas quizzes, papers, or projects.
• Enrollment verification and progress report procedures will remain the same; students should be marked present for enrollment verification if completing coursework and/or are in contact with faculty.
• Faculty should prepare an email to be sent out upon news of a campus closure that reiterates how to contact them for help (e.g. Berkeley email, Canvas Inbox).
• Faculty will apportion their availability throughout each week.

For information regarding the Berkeley College Office of Disability Services, please visit: https://berkeleycollege.edu/admissions/disability-services/index.html.

Communicating with Online Students

Tools to Communicate with Students

Substantive and regular communication with students is a required component of online instruction. It is important for instructors to establish and maintain open two-way communication lines with students. Recommended tools/methods to communicate with students:

• Canvas Discussions
• Canvas Inbox
• Canvas Chat
• Zoom
• Canvas Announcements
• Email - (use the BC Class List by Instructor link on Canvas to view student emails)

How to Use Communication Tools

Canvas Announcements

• Announcements Overview Video
• How do I add an announcement in a course?
• How do I edit an announcement in a course?

Canvas Inbox

• How do I use the Inbox as an instructor?
• How do I send a message to all course users in the Inbox as an instructor?

Canvas Chat

• Chat Overview Video
• How do I use Chat as an instructor?
• How do I use inline Chat as an instructor?

Canvas Discussions

• Discussions Overview Video
• How do I create a discussion as an instructor?
• How do I publish or unpublish a discussion as an instructor?

Zoom

• How do I schedule Zoom meetings through Canvas?
• How do I schedule a meeting through Zoom’s website?
• How do I use Zoom's in-meeting controls?

Need More Help with Communication Tools

Faculty requiring assistance with communication tools can reach out to the IS Helpdesk (to be connected with TLC/OFST staff) or the Canvas Support line. Faculty can also explore the self-help guides and tutorials posted to this site.

Instructional Strategies for Online Teaching

Instructional Strategies

Convert Activities and Assessments to Support Online Instruction

You may need to adjust or replace activities and assessments. Consider alternative assignments and assessments to support online instruction. As you make adjustments to your course, remember to communicate the changes to your course.

Options include:

• Use Canvas Discussions to replace in-class discussions.
• Use Canvas Pages to add relevant worksheets, lecture notes, files, or other content to your Canvas course.
• Use Canvas Modules to organize course content and activities.
• Convert written assignments to Canvas Online Assignments.
• Convert tests, quizzes, and exams to Canvas Quizzes.
• Convert an oral presentation assignment to a PowerPoint to be submitted as a Canvas Online Assignment.
• Use Zoom or Canvas Chat to conduct office hours.

Instructional Tools

Canvas Discussion

• Discussions Overview Video
• How do I create a discussion as an instructor?
• How do I edit a discussion in a course?
• How do I assign a graded discussion to everyone in a course?
• How do I publish or unpublish a discussion as an instructor?

Canvas Modules

• How do I add a module?
• How do I edit a module?
• How do I add assignment types, pages, and files as module items?
• How do I move or reorder a module?
• How do I publish or unpublish a module as an instructor?
• Modules Overview Video

Canvas Pages

• How do I create a new page in a course?
• How do I edit a page in a course?
• How do I publish or unpublish a page as an instructor?
• Pages Overview Video

Canvas Rich Content Editor

• How do I add and modify text in the Rich Content Editor as an instructor?
• How do I embed images from Canvas into the Rich Content Editor as an instructor?
• Rich Content Editor Video

Canvas Assignment Groups

• How do I add an assignment group in a course?
• How do I weight the final course grade based on assignment groups?

Canvas Online Assignments

• How do I create an assignment?
• How do I create an online assignment?
• How do I add or edit details in an assignment?
• How do I publish or unpublish an assignment as an instructor?
• Assignments Overview Video

Canvas Quizzes

• How do I create a quiz with individual questions?
• How do I create a Multiple Choice quiz question?
• How do I create a Fill-in-the-Blank quiz question?
• How do I create a Matching quiz question?
• How do I create an Essay quiz question?
• Quizzes Overview Video

Zoom

• How do I schedule Zoom meetings through Canvas?
• How do I schedule a meeting through Zoom’s website?
• How do I use Zoom's in-meeting controls?

Chat

• How do I use Chat as an instructor?
• How do I use inline Chat as an instructor?
• Chat Overview Video

Need More Instructional Strategy Help

Faculty requiring assistance with converting on-site and hybrid materials and activities to a digital format can reach out to the IS Helpdesk (to be connected with TLC/OFST staff) or the Canvas Support line. Faculty can also explore the self-help guides and tutorials posted to this site.

Instructional Tools Self-Help Guides and Tutorials

Communication Tools

Canvas Announcements

• How do I add an announcement in a course?
• How do I edit an announcement in a course?
• Announcements Overview Video

Canvas Inbox

• How do I use the Inbox as an instructor?
• How do I find my unread messages in the Inbox as an instructor?
• How do I send a message to a user in a course in the Inbox as an instructor?
• How do I send a message to all course users in the Inbox as an instructor?

Chat

• How do I use Chat as an instructor?
• How do I use inline Chat as an instructor?
• Chat Overview Video

Discussion Boards

• How do I create a discussion as an instructor?
• How do I edit a discussion in a course?
• How do I assign a graded discussion to everyone in a course?
• How do I publish or unpublish a discussion as an instructor?
• Discussions Overview Video

Zoom

• How do I schedule Zoom meetings through Canvas?
• How do I schedule a meeting through Zoom’s website?
• How do I use Zoom's in-meeting controls?

Content Creation and Organization

Modules

• How do I add a module?
• How do I edit a module?
• How do I add assignment types, pages, and files as module items?
• How do I move or reorder a module?
• How do I publish or unpublish a module as an instructor?
• Modules Overview Video

Pages

• How do I create a new page in a course?
• How do I edit a page in a course?
• How do I publish or unpublish a page as an instructor?
• Pages Overview Video

Rich Content Editor

• How do I add and modify text in the Rich Content Editor as an instructor?
• How do I embed images from Canvas into the Rich Content Editor as an instructor?
• Rich Content Editor Video

Assignments

Canvas Online Assignments

• How do I create an assignment?
• How do I create an online assignment?
• How do I add or edit details in an assignment?
• How do I publish or unpublish an assignment as an instructor?
• Assignments Overview

Canvas Quizzes

• How do I create a quiz with individual questions?
• How do I create a Multiple Choice quiz question?
• How do I create a Fill-in-the-Blank quiz question?
• How do I create a Matching quiz question?
• How do I create an Essay quiz questions?
• Quizzes Overview

Assignment Groups

• How do I add an assignment group in a course?
• How do I weight the final course grade based on assignment groups?

Gradebook

Using the Gradebook and SpeedGrader

• How do I use the Gradebook?
• How do I arrange columns in the Gradebook?
• How do I filter columns and rows in the Gradebook?
• How do I get to SpeedGrader from the Gradebook?
• Gradebook Overview Video

Sharing Canvas Content with Colleagues

Share with Another Instructor

• How do I use Direct Share to send an assignment to another instructor?
• How do I use Direct Share to send a quiz to another instructor?
• How do I use Direct Share to send a discussion to another instructor?
• How do I use Direct Share to send a page to another instructor?

Share with Another Course

• How do I use Direct Share to copy an assignment to another course?
• How do I use Direct Share to copy a discussion to another course?
• How do I use Direct Share to copy a page to another course?

Manage Content Shared with You

• How do I manage content shared to me from other users?

Additional Support

IS Helpdesk

The Berkeley HelpDesk is available 24/7 to assist you with tech support:

• Call 973-278-5400 ext. 1540
• Email: helpdesk@berkeleycollege.edu or
• Live chat: Technical Live Help

Canvas Support

For Canvas Support 24/7:

• Call 1 (833) 286-8936
• Chat with Live Support

Turnitin Support

For Turnitin Support:

• Call 1-866-816-5046 ext. 241
• Submit a Turnitin Help Desk Ticket
• Access the Turnitin Help Center

Zoom Support

For Zoom Support 24/7:

• Call 1.888.799.9666 ext 2
• Chat live with support by visiting your account and selecting “help” in the lower right-hand corner
• Submit an online support request

Library Support

• Request a Librarian
• Chat
• Text# 19739478988
• Email: library@berkeleycollege.email.libanswers.com
• Faculty Services & Instructional Support LibGuide

Hours:

Monday - Thursday: 8:00 AM - 12:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 1:00 - 5:00 PM and 7:00 PM - 11:00 PM
Sunday 7:00 PM - 11:00 PM

New York State Department of Health Hotline: 1-888-364-3065
Up-to-date Information from New York State:
https://health.ny.gov/diseases/communicable/coronavirus/

New Jersey Department of Health Hotline: 1-800-222-1222
Up-to-date Information from New Jersey:
https://www.nj.gov/health/cd/topics/ncov.shtml

Centers for Disease Control and Prevention (CDC):
https://www.cdc.gov/coronavirus/2019-ncov/index.html

NYC Department of Health and Mental Hygiene (DOHMH):
https://www1.nyc.gov/site/doh/health/health-topics/coronavirus.page

World Health Organization (WHO):
https://www.who.int/health-topics/coronavirus

New Jersey Office of the Secretary of Higher Education:
https://www.state.nj.us/highereducation/index.shtml

More about Coronavirus COVID-19
From the World Health Organization: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
From the Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Frequently Asked Questions about the Coronavirus from the World Health Organization:
https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

Advice to Students Transitioning to an Online Environment
https://berkeleycollege.edu/newsroom/2020/03/advice-to-students-transitioning-to-an-online-environment.html

Berkeley College Tips for Online Success
https://berkeleycollege.edu/newsroom/2020/03/tips-for-online-success.html

Center for Academic Success Virtual Guidelines
https://berkeleycollege.edu/newsroom/2020/03/center-for-academic-success-virtual-guidelines.html

The New York City Study Abroad program start for Monday, April 6, 2020, has been postponed. For questions relating to Study Abroad, please contact:

Nori Jaffer, Ed.D.
Vice President, International
877-381-3237 ext. 4304
NAJ@BerkeleyCollege.edu

For questions relating specifically to the Global Alliance program at the White Plains campus, please contact:

Suzeana Stewart
888-307-5543 ext. 3333
Suzeana-Stewart@BerkeleyCollege.edu

We are advising students, faculty, and staff to defer any nonessential travel, especially to countries at risk where the coronavirus has spread. As of March 26, 2020, the CDC does not recommend travel to Argentina, Australia, Brazil, Canada, Chile, China, Cruise Ship Travel, Ecuador, Europe, India, Indonesia, Iran, Israel, Japan, Malaysia, Pakistan, Panama, Philippines, Qatar, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Thailand, Turkey, United Kingdom and Ireland. The CDC recommends avoiding cruise ship travel as well. Advice for travelers is available on the CDC website at https://wwwnc.cdc.gov/travel.

If you are traveling to a level 2 or 3 country, you will be subject to a 14-day self-quarantine off campus before returning to a Berkeley College location.

In the event that you are traveling abroad, we strongly encourage you to let us know by filling out this e-form: https://bit.ly/2QsCVXF.

Anyone with international travel plans should also check the CDC’s Travel Health Notices for the latest guidance and recommendations for the country of travel: https://wwwnc.cdc.gov/travel/notices.

If you are scheduled to travel to a domestic conference in the coming weeks, please check with the conference’s sponsoring organization to confirm that it remains on schedule. Numerous conferences have been postponed to limit large gatherings of people. If your conference has not been postponed, we are advising students, faculty, and staff to defer any nonessential travel. In the event that you are traveling domestically, please fill out this e-form: https://bit.ly/2QsCVXF.

We understand that members of the Berkeley College community may be experiencing heightened levels of anxiety during this time. Berkeley College encourages students who feel anxious or worried about friends and family because of the coronavirus to contact a Personal Counselor by campus:

New York City
Diane Georges, Director of Personal Counseling and ADA Coordinator
212-986-4343 ext. 4216
Diane-Georges@BerkeleyCollege.edu

Alexandra Sabal Farah, Personal Counselor
212-986-4343 ext. 4263
Alexandr-Farah@BerkeleyCollege.edu

Sarah Nickerson, Personal Counselor
212-986-4343 ext. 4217
Sarah-Nickerso@BerkeleyCollege.edu

Newark
Danielle Hewitt, Personal Counselor
973-278-5400 ext. 6183
Danielle-Hewitt@BerkeleyCollege.edu

Online
Sandra Coppola, Senior Director of Personal Counseling
973-278-5400 ext. 1320
SEC@BerkeleyCollege.edu

Santa Rock, Personal Counselor
973-405-2111 ext. 6402
SGR@BerkeleyCollege.edu

Paramus
Santa Rock, Personal Counselor
973-405-2111 ext. 6402
SGR@BerkeleyCollege.edu

White Plains
Alexandra Sabal Farah, Personal Counselor
212-986-4343 ext. 4263
Alexandr-Farah@BerkeleyCollege.edu

Woodbridge
Danielle Hewitt, Personal Counselor
973-278-5400 ext. 6183
Danielle-Hewitt@BerkeleyCollege.edu

Woodland Park
Sandra Coppola, Senior Director of Personal Counseling
973-278-5400 ext. 1320
SEC@BerkeleyCollege.edu

Sheri Burkat, Personal Counselor
973-278-5400 ext. 1321
Sheri-Burkat@BerkeleyCollege.edu

For faculty and staff, Berkeley College’s Employee Assistance Program is available to help:

The Employee Assistance Program is designed to assist families with balancing the demands of work with those of their personal lives. The Employee Assistance Program is a one-stop resource that offers consultation, information, and personalized community referrals, available 24 hours a day, 7 days a week for you and your family members.

When you call, you will be assisted by expert consultants who can help with emotional well-being. These calls are confidential.

When face-to-face sessions are warranted, you may receive up to three.

You can call any time, day or night at 855-775-4357 or Online Work-Life EAP Resources http://rsli.acieap.com.

Additional details can be found on Berkeley365 – Human Resources – Benefits – Employee Assistance Program (EAP).

We want to take this opportunity to remind our diverse Berkeley College community that we are an institution that takes pride in its welcoming environment and unwavering promotion of the values of equity and inclusion. These challenging times are not an excuse to behave any differently toward those with whom we serve, live, study, and work. As always, any student who experiences discrimination of any kind can speak with their campus’ Student Development and Campus Life office for support. Likewise, faculty or staff can speak with Human Resources.